How do I deactivate/activate Probe Control mode for a location?

Answer for Deactivating Probe Control

If you need to deactivate Probe Control for a location, carry out the following:

1. In the Server App, make the location active with the probe that is being repaired.
2. Click Configurations > Settings and scroll down to Locations Settings for Tablets.
3. Uncheck the Probe Control Active box.
4. Scroll to the bottom of the page and click Update Group.
5. In the Mobile App, tap Sync on the Mobile App menu, and then tap Synchronize Data.

Now, when you access a standard checklist that requires a probe, a reusable checklist that requires a probe, or a timed log, the following occurs:

• The Mobile App no longer checks to see if a probe is connected.
• When you open an item that requires a probe, the Digital Probe form is replaced with a Manual Temperature Entry form, allowing you to enter a value without needing the digital probe. 

Answer for Activating Probe Control

If you need to active Probe Control, carry out the following:

1. In the Server App, make the location active with the probe that has been returned.
2. Click Configurations > Settings and scroll down to Locations Settings for Tablets.
3. Check the Probe Control Active box.
4. Scroll to the bottom of the page and click Update Group.
5. In the Mobile App, tap Sync on the Mobile App menu, and then tap Synchronize Data.
6. Start a checklist that requires the probe to see if the probe connects to the Mobile App.
7. Open a probe checklist item to see if you get the reading you expect.

List item completion functionality should return to normal for checklists requiring probes and timed logs.

If the probe is unable to connect, you will need to connect it again to the Mobile App.

Related Articles

For more information, see:

• Checklists Requiring Digital Probes
• Completing a Checklist Item
• Manually Synchronizing Data
• Connecting a Digital Probe to the Mobile App
• Validating a Digital Probe

If you need help with any of these steps, please do not hesitate to contact the ComplianceMate Support Team.