Maintenance & Troubleshooting

• Troubleshooting Gateways
  ( Updated December 16, 2025 19:37 )

  If all of your sensors are not reporting data, it means one or more of the following is true: Your gateway ...

• Troubleshooting Sensors
  ( Updated October 07, 2025 22:50 )

  The following guides you some troubleshooting that you can carry out if you feel that one of your sensors is...

• Knowing When to Replace Sensor Batteries
  ( Updated December 11, 2024 17:54 )

  The obvious indicator that it is past the time to replace the batteries is when failed sensor alerts start c...

• Before You Begin Replacing the Batteries
  ( Updated December 11, 2024 06:42 )

  Before you begin, you will need the following: Lithium batteries (not alkaline, as they will not work in th...

• Which batteries do you need?
  ( Updated December 11, 2024 15:23 )

  The size, quantity, and strength of batteries you need depends on which sensors you are using. The type of b...

• Battery Replacement 1: Pausing Sensor Notifications
  ( Updated December 11, 2024 17:57 )

  You know your batteries need to be replaced (more info >)... You have everything you need to replace the bat...

• Battery Replacement 2: Green LoRa Sensor
  ( Updated December 11, 2024 15:28 )

  About this Article This article is about replacing the batteries in a green ComplianceMate LoRa Sensor: For...

• Battery Replacement 2: Gray Box Transmitter
  ( January 11, 2024 03:53 )

  About this Article This article is about replacing the batteries in a Gray Box Transmitter: For instruction...

See all 11 articles

• Knowing when to replace the Probe Battery
  ( Updated April 04, 2024 04:41 )

  To check and see if the battery in a probe needs to be replaced, carry out the following: Open the probe t...

• Replacing the Battery in a Digital Probe
  ( Updated April 04, 2024 01:03 )

  If the battery in the probe needs replacing, you will need the following to replace it: A small-tipped phil...

• Bluetooth Troubleshooting Tips
  ( January 11, 2024 03:43 )

  Here are some tips to help you troubleshoot connectivity issues between Bluetooth devices. Work from the top...

• Clearing Browsing Data (A/K/A Cache)
  ( January 11, 2024 03:45 )

  Why Clear and What to Clear The reason your occasionally need to clear browsing data from your system is bec...