Getting Help

• Searching the Help System
  ( Updated March 06, 2026 23:46 )

  Each ComplianceMate Help System has excellent basic and advanced search functionality.SearchStart typing in ...

• CM Bot for ComplianceMate Help
  ( Updated December 06, 2025 01:42 )

  Announcement from July 26, 2024 We are thrilled to announce the launch of CM Bot, designed to enhance your e...

• Accessing and Using the Help System
  ( Updated October 07, 2025 17:21 )

  How to Access the Help System The Help System can be accessed one of three ways: By entering help.complianc...

• QR Codes for the Help System
  ( Updated October 07, 2025 23:03 )

  If you are looking for instructions on how to generate a QR code so you can register a tablet to run the Mob...

• Using the Help System Navigation Bar
  ( Updated September 09, 2025 01:01 )

  The Help System Navigation Bar is located at the top of every page in the help system. This bar allows for t...

• Browsing the Help System
  ( Updated October 07, 2025 23:05 )

  Help System Organization Help information is provided through articles, each of which typically covers a sin...

See all 8 articles

• Contacting the Support Team...
  ( Updated October 19, 2024 20:58 )

  We encourage you to contact the Support Team by submitting a support ticket using either of the following: ...

• Mobile App: Creating a Support Ticket
  ( Updated November 10, 2023 22:46 )

  To create a support ticket using the Mobile App, carry out the following: Tap Support. on the Dashboard men...

• Mobile App: Working with Support Tickets
  ( Updated December 11, 2024 17:07 )

  Viewing a List of Existing Tickets To view a list of existing tickets using the Mobile App, carry out the fo...

• Server App: Creating a Support Ticket
  ( November 10, 2023 22:49 )

  To create a support ticket using the Server App, carry out the following: Click Support on the Server App m...

• Server App: Working with Support Tickets
  ( Updated December 11, 2024 17:22 )

  Viewing a List of Existing Tickets To view a list of existing tickets using the Server App, carry out the fo...

• What happens after you create a ticket?
  ( November 10, 2023 22:42 )

  When you tap Send Ticket, the following occurs: A record of the ticket is created for the location. A ticke...

See all 7 articles

• Glossary of ComplianceMate Terminology
  ( Updated October 07, 2025 23:27 )

  The following is a guide of terminology used in the ComplianceMate solution: TERM DEFINITION Access...