Help System Organization
Help information is provided through articles, each of which typically covers a single topic, or several closely linked topics (e.g., this article).
- Related articles are collected and grouped into a section (e.g., Using the Online Help System⏵, which contains this article).
- Related sections are collected and grouped together into a category (e.g., Getting Help⏵, which contains the Online Help System section, which contains this article).
- Categories are collected and grouped into a guide that contains other related categories (e.g., CM User Guide⏵).
- Related sections are collected and grouped together into a category (e.g., Getting Help⏵, which contains the Online Help System section, which contains this article).
Breadcrumbs
Breadcrumbs are the path you have taken to get to the page you are viewing. Breadcrumbs are located at the top of the page below the search bar:
- If the active page is a category, the breadcrumbs are Guide / Category.
- If the active page is a section or article, the breadcrumbs are Guide / Category / Section.
Clicking on a crumb takes you to home page for that crumb.
Categories
Categories are accessed from the home page of a guide:
When you click on a category, the home page for that category appears:
A category page includes the following:
- The navigation bar and search bar at the top of the page.
- The breadcrumbs (path) leading to the page.
- A list of Categories available in the guide.
- Sections available in the category:
- Each section shows up to the first six articles in that section.
Sections
Sections are accessed from the category page by clicking either of the following:
- The section name
- The See all # articles link at the end of the list of articles in the section, where # is the total number of articles in the section.
When you click on a section link, the section page appears:
A section page includes the following:
- The navigation bar and search bar at the top of the page.
- The breadcrumbs (path) leading to the page.
- A list of Categories in the guide.
- A list of all articles in that sections.
- A link to Follow the section (only for registered Advanced Help System users).
Articles
Articles are accessed from links located on the home page of a guide, category, or section, as well as links located on other articles. When an article link is clicked, the article appears:
An article page includes the following around the top and sides of the article, itself:
- The navigation bar and search bar at the top of the page.
- The breadcrumbs (path) leading to the article.
- The title of the article.
- A reference to when the article was Created or last Updated.
- A list of topics covered In this article.
- A link to Follow the articles (only for registered Advanced Help System users).
- An ordered list of Articles in this section.
After the article, you will find the following:
- Links to the Previous Article and Next Article:
- Feedback links to let us know if the article was helpful or not, as well as the opportunity to Submit a request for additional help:
- For more information, see Submitting Feedback and Requests⏵.
- Links to Related articles and Recently viewed articles:
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