Each ComplianceMate Help System has excellent basic and advanced search functionality.
Search
Start typing in the Search field at the top of each page:
On the home page...
Or the Search for answers field on a category, section, or category page...
Results
Results will start to appear in a drop-down box:
On the home page...
On a category, section, or category page...
- The first results in the list will be those articles with the words you entered in the title of the article.
- After that, any articles that contain the words you entered will be added to the list.
Advanced Search Results
If you don't see what you are looking for on the drop-down list, press Enter and a Search Results page appears with a message that a Quick answer is being generated:
A Quick answer then appears with related links:
Scrolling down, you will find the search results:
If you don't see an article that works for you, click Submit a Request to request help (for more information, see Submitting Feedback and Requests).
The default view is to show All Types of entries where the words appear, including category names, section names, and articles.
To just see articles within a specific category, click Articles (##) and then click on the category name where articles appear (the default is All Categories):
In either the drop-down list of the Search Page, all you have to do is click on the article title to display that article.
Comments
1 comment
Updated to include the new AI-generated Quick answer feature in the search results.
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