I got the Moisture Detected message/icon on my Samsung T-380. What do I do?

Answer

Step 1

If the charge port has not been exposed to water, you may have received the Moisture Detected message in error. If so:

1. Unplug the charger.
2. Press the Down Volume and Power buttons at the same time.
3. Reconnect the charger. The tablet should now begin charging.

Step 2

If that does not work, try clearing the cache for the USB port:

1. Unplug the charger.
2. Go to Settings > Apps, and tap the 3-dot icon to show the menu.
3. Tap Show system apps. The list of apps refreshes.
4.  Scroll down and tap on USB Settings.
5. Tap Storage.
6. Tap Clear cache.
7. After the cache has cleared, reconnect the charger. The tablet should now begin charging.

Step 3

If that does not work, there may actually be moisture in your USB port:

1. Unplug the charger.
2. Wipe the tablet with a soft, dry cloth.
3. Gently (very gently) shake the phone 5-10 times with the USB port pointing down.
4. Place your phone on a dry cloth in a well ventilated area, or try drying with a fan (do not use a hair dryer or similar device, as the excessive heat could damage the tablet).
5. Reconnect the charger. The tablet should now be charging.

Step 4

If none of the above works, then you will need to have someone who repairs Samsung tablets take a look to see if they can resolve the issue.