Server App: Creating a Support Ticket

To create a support ticket using the Server App, carry out the following:

1. Click Support on the Server App menu. The Support function is opened, defaulting to Create Ticket page:

   

   • If you are in a group and not a location, you will need to first choose a Location from a list of available locations and click Go to access the Create Ticket page for that location:

     

     

     

2. Enter a Subject and Description of the issue you need resolved:

   

3. Tap Send Ticket to submit it to the Compliance Support Team