Search
Notifications: Alerts and Reminders
Frequently asked questions and answers regarding sensor alert and list reminder notifications.
-
Can I stop receiving emails and text messages for sensor alerts, list reminders and notifications, and/or reports?
( Updated )Answer Yes, you can stop receiving emails and text messages for sensor alerts, list reminders and notificati...
-
Can I stop receiving phone calls for sensor alerts?
( Updated )Answer Yes, you can stop receiving phone calls for sensor alerts by editing your user profile in the Server ...
-
Does "Do not disturb" mode prevent checklist alarms from sounding?
( Updated )Yes. If your tablet has Do not disturb mode enabled, checklist alarms will not be sounded. Check the Setting...
-
From what phone number are text alerts sent?
( Updated )Answ\er Text alerts are sent from (844) 302-1303. Do not block this number. If you want to stop receiving te...
-
How can I make sure the store is the first phone call for sensor alert notifications?
( Updated )Answer There are two steps to making sure that the store is the first phone call when a sensor triggers an a...
-
How do I add a user to a call tree or notification list?
( Updated )Answer Who receives notifications (e.g., sensor alert notifications, checklist reminders, checklist notifica...
-
How do I resume receiving SMS notifications after replying STOP?
( Updated )Answer To resume SMS messaging from the ComplianceMate Notification system after replying STOP to a message ...
-
How do I turn off notifications while I am on vacation?
( Updated )Answer If you typically receive reminders, alert notifications, and reports, you can turn them off while you...
-
How do we pause/resume list reminders and notifications?
( Updated )Answer Information on pausing and resuming list reminders and notifications for a location or group of locat...
-
How does the sensor alert notification and list reminder system work?
( )Answer A complete explanation of the sensor alert notification and list reminder system can be found in Unde...
-
I'm having problems with checklist alarms. How can I fix them?
( Updated )Issues due to Checklist Interval Configuration Some of the issues you may experience with checklist alarms a...