Pausing and Resuming List Notifications

There is one type of List Notification pauses, and those are group pauses, which apply to all lists at all locations with the group:

• A list notifications pause is created manually for a group.
• A list notification pause is cleared where either of the following occurs:
  • The pause expires.
  • The pause is deleted.

While a pause exists, no list notifications will be sent - reminder or completion.

Viewing Group List Notification Pauses

In any group or location, you can view the group list notification pauses that are impacting alert notifications by clicking Notifications > List Reminders > Reminder Configuration. The Group Reminder Pauses page appears:

At the top are all active Group Reminder Pauses for the group or location, followed by a Group Reminder Pause History that shows the 20 most recent group pauses that impacted the active group or location.

• If the pause was inherited from a parent group, that group name is list under the times of the pause as Inherited from.

The times listed depends on whether you opened the page for an active group or location:

• If opened from a group, all times listed will be UTC:

  

• If opened from a location, all times listed in both local time and UTC:

  

Scrolling further down the page, you will find the Reminders section, which identifies each list with reminders for the group or location, as well as the time before due time, the job role receiving the reminder, and the type of reminder being sent:

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Creating a Group Reminder Pause

In the Server App, carry out the following:

1. Make the location or group active where you want to establish the group reminder pause. Once created, all lists in all locations of the group and its child groups will have their reminder and completion notifications placed on pause.
2. Click Notifications > List Reminders > Reminder Configuration. The Group Reminder Pauses page appears:

   

3. Click Create reminder pause in the upper right corner of the page. The pause form appears:

   

4. Click in the Start Date & Time field and use the calendar tool to set when you want the sensor alert notification pause to begin:

   

5. Click in the End Date & Time field and use the calendar tool to set when you want the sensor alert notification pause to end.
6. Click Create Notification pause. The Group Remdiner Pause page is refreshed with the new pause added.

When the pause begins, you will see a message bar across the top of the Dashboard for all groups and locations impacted by the pause:

• On a group Dashboard in the Server App:

  

• On a location Dashboard in the Server App:

  

• On the Mobile App Dashboard:

  

Modifying an Existing Group Reminder Pause

In the Server App, carry out the following:

1. Make the location or group active containing group reminder pause you want to modify.
2. Click Notifications > List Reminders > Reminder Configuration. The Group Reminder Pauses page appears:

   

3. Click the edit icon to the right of the pause you want to edit. The pause form appears:

   

4. Click in date/time field you want to modify and and use the calendar tool to set a new time:

   

5. Click in the End Date & Time field and use the calendar tool to set when you want the sensor alert notification pause to end.
6. Click Update Notification pause. The Group Reminder Pause page is refreshed with the new times.

Deleting an Existing Group Reminder Pause

In the Server App, carry out the following:

1. Make the location or group active containing group reminder pause you want to delete.
2. Click Notifications > List Reminders > Reminder Configuration. The Group Reminder Pauses page appears:

   

3. Click the edit icon to the right of the pause you want to delete. The pause form appears:

   

4. Click Delete. The Group Reminder Pause page is refreshed and the pause is deleted.