Viewing Sensor Alert History

The Alert History page lists all alert notifications. It can be filtered to show alert notifications for a specific Date Range, Groups, Locations, notifications Types, and Device Templates or sensor Aliases.

To access the Alert History page, click Notifications > Sensor Alerts > Alert History:

Filtering the List

You can filter the list to show a specific set of alert notifications:

1. Enter the filter criteria you want to apply:
   • Choose a predefined Date Range:

     

     or a Custom Date Range by selecting a Start Date and End Date using the calendar tool:

        

   • Choose which child Groups you want to include on the list:

        

     • Only applies if the active workspace is a group.
     • If not child groups exist or none are selected, the filter defaults to the active group.
     • Does not apply if your active workspace is a location.
   • Choose which Locations you want to include on the list:

        

     • Does not apply if your active workspace is a location, as the filter defaults to that location.
   • Choose what Types of alert notifications you want to include on the list:

        

   • Choose which sensors you want to include notifications from based on the Device Template of the sensor:

        

     or the Alias of the sensor:

        

     • You can only populate one of these fields.
2. Click Apply. The resulting list of alert notifications appears:

   

   • You can collapse the filter area by clicking Filters located below the Apply button.
   • You can expand the filter area by clicking Filters again.

The list provides the following information:

• The Location where the sensor is located.
• The Device Name (Alias) for the sensor.
• The Device Template used for the sensor.
• The Alert Conditions that triggered the alert.
• The Type of notification sent.
  • Note that if there were several types of notifications sent out for one alert, they will each have their own entry on the list.
• The date and time when the notification was Sent at:

  

  • If the notification failed, the date and time will be preceded with Failed at:.
  • If the alert failed because the alert type is Phone or SMS and none of the recipients have a phone number, an additional message appears below the date and time that reads * No phone numbers assigned.