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How do I deactivate/activate a user account?

  • Updated

Answer

To deactivate a user account, carry out the following:

  1. Find the user account you want to deactivate (see Managing Users).
  2. Modify the account (see Managing User Accounts).
  3. With the user account page open, scroll down to the Active box and uncheck it.
    • If the box is already unchecked, they have already been deactivated.
  4. Click Update User. The account is now deactivated and the user will not be able to access the Server App.

To activate a user account, carry out the following:

  1. Find the user account you want to activate (see Managing Users).
  2. Modify the account (see Managing User Accounts).
  3. With the user account page open, scroll down to the Active box and check it.
    • If the box is already checked, they have already been activated.
  4. Click Update User. The account is now activated and the user can access the Server App.

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